Are struggling to get more customers for your business? Do you want to get direct contact with your prospective customers? Right, let me tell you that, WhatsApp business is one of the best solution to your problem.
By the end of this article you will know how to make more sales through WhatsApp.
In order to achieve this, you need to know the right strategies to follow and succeed.
Here is what we are going to talk about:
1. Introduction of Whatsapp business.
2. How to used it.
3. How to get more contacts numbers.
4. How to keep all your customers in one space.
Let's begin.
Introduction to WhatsApp business.
Whatsapp has about three (3) products which are WhatsApp, Whatsapp business and WhatsApp API . You probably heard about the first two(2) which are mostly used.
Whatsapp is a place where people's can connect with each other through text message, voice message, audio and video calls.
Recently, WhatsApp has introduce a new feature called status, where you can post either text message or pictures and those who have saved your number and you have they're numbers saved can see it. This has been one of the game changer for businesses who are looking for customers.
But, that's not all, with the introduction of Whatsapp business, Which is made for businesses and especially for micro-bussinesses.
This Whatsapp business, has a number of features that's made for business. These features are:
1. Business name.
2. Catalogue.
3. Working hours.
4. Location of the business.
5. Website link.
6. Labels.
7. Add to card.
8. Running ads.
We are going to talk about the first 7, the API would be in another article .
Business name. When creating your WhatsApp business account, it's advisable to used the name of your business taught some people's used they're personal name, but using your Brand or business name give more exposure to your business services or products.
Catalogue, WhatsApp business, make it possible for businesses to showcase they are products to they are prospective buyers. You add the image of your products in the catalogue with the description and price which customers can add to card, if they are interested in it.
Working hours, you can state your working hours in your business profile so that the customers will know when to contact you.
Location of the business, if, you are a static business, definitely you need your customers to know where you are located so that they visit you and WhatsApp business make it possible to share your location with your audience.
Website address: You can add the link of your website, especially if you're an e-commerce company for your for customers to visit your shop or blog. And you can add up to two(2) website links.
Labels: Labels help businesses to differentiate they're customers by labeling them in different groups such as new customer, paid, delivered etc... You can create your own labels to group your customers in one place.
Add to card: When you upload your products in your catalogue, customer can automatically add to card and proceed to payments if you enable it.
Running ads: We all know running ads is one of the best way to target a particular audience, so WhatsApp business allowed you to run Facebook ads, that will drive traffic to your WhatsApp and it can lead to more sales.
As for WhatsApp API , you can click here to learn more.
How to use it?
It's very yto get started with WhatsApp business. All you have to do is to download the app from Google play or Apple store. Is totally free.
After, proceed to create your account, by entering number, confirm it with the verification code that will be sent to you and add your business name. You may be asked to set up your business profile right there but you can skip it and set up it later.
After setting up your account, now you have to start getting in touch with people's and get them to saved your number and you do same, so that they can view your status and possibly make sales.